C4PS-2505 Voice Networks Technician

Miami, Florida, United States · SOUTHCOM expand job description ↓


Position Title: Voice Network Technician

Location: Miami, FL

Position Type: Full-Time

Security Clearance Requirement: Top Secret/Sensitive Compartmented Information (TS/SCI)

Certification Requirements:

  • CompTIA Security +; Or
  • CCNA Security;


  • CCNA

Years of Experience: minimum 2 years experience in field or related area

Roles and Responsibilities:

  • Operate, maintain, program and lifecycle all secure and non-secure voice networks consisting of user telephone instruments to include plain telephone systems, secure telephone equipment, Sectera Viper instruments and voice-over-IP (VoIP) network instruments.
  • Install and maintain telecommunications lines for analog phones; for example CENTRIX and VoIP Analog.
  • Plan, program, incorporate and maintain CISCO Call Manager features
  • Plan, program, incorporate and maintain a variety of collaboration support services: call processing, voice mail, contract center, emergency response and integrated computing systems.
  • Maintain DoD security policies to include, but not limited to incorporation of Security Technical Implementation Guides (STIGs), for all secure and non-secure voice networks that includes call management systems, secure and unsecure phones.
  • Operate and maintain the voice VM Ware environment.
  • Perform all technical processes associated with add, move and change requirements, which include patching, port assignments, database updates.


  • Associates Degree; And
  • 2 years experience in field or related area

Preferred Skills:

  • Diagnostic skills.
  • Troubleshoot network issues quickly by identifying the sources of problems; hardware, software or network.
  • Must have good analytical and problem-solving skills to assess network performance and recommended changes.
  • Good interpersonal skills to communicate with network users and other information system professionals.


Minimum Training/Certification requirements (DOD 8570.01-M - IAT Level I):

  • Baseline Certification
    • CompTIA Security+; Or
    • CCNA Security
  • Computing Environment
    • Cisco Certified Network Associate (CCNA) Collaboration


  • Paid Vacation, Sick Time and Holidays
  • Medical, Dental, Life and Disability Insurance
  • 401K with Employer Contribution Matching
  • Service Disabled Veteran Owned Business
  • Equal Opportunity Employer
  • ISO 9001:2015 Certified Company
  • www.c4plans.com
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Do you have a minimum DoD Security Clearance as listed in the position requirements?
Do you have minimum certifications as listed in the position requirements?
If necessary, are you willing to relocate for this position?
Do you meet the minimum experience level as listed in the position requirements?